Ayuk IT Solution – Privacy Policy
Effective Date: [Insert Date]
Ayuk IT Solution (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us, whether in-store, online, or via our website www.ayukit.co.za.
1. Information We Collect
We may collect the following personal information when you shop with us, contact us, or visit our website:
- Name and surname
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers – we do not store card information)
- Device and browsing information (via cookies on our website)
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you about purchases, promotions, and updates
- Provide customer support and respond to queries
- Improve our website, products, and services
- Comply with legal and regulatory obligations (e.g., tax requirements)
3. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
- Trusted service providers (e.g., courier companies, payment processors) to complete transactions
- Legal or regulatory authorities if required by law
4. Data Protection & Security
- We take reasonable technical and organizational measures to secure your personal data against loss, misuse, or unauthorized access.
- All online payments are processed via secure, encrypted payment gateways.
5. Your Rights Under POPIA
You have the right to:
- Request access to the personal information we hold about you
- Correct or update your personal details
- Request that we delete your information (subject to legal retention requirements)
- Opt out of marketing communications at any time
6. Cookies & Website Tracking
- Our website uses cookies to improve user experience, analyze site traffic, and personalize content.
- You can disable cookies in your browser settings, but this may affect website functionality.
7. Retention of Information
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide services
- Comply with legal obligations (e.g., tax and accounting laws)
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Ayuk IT Solution
24 Kruis St, Marshalltown, Johannesburg, 2197
info@ayukit.co.za
078 298 2439
www.ayukit.co.za